Is there A Phone Number for Facebook Customer Service Updated 2019
Is There A Phone Number For Facebook Customer Service: This my blog teaches you the fundamentals of navigating Facebook's Help Center to troubleshoot typical account troubles.
Is There A Phone Number For Facebook Customer Service
Method 1: Making Use Of Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't currently logged right into Facebook, you'll require click the Log In switch in the leading right edge of the page to enter your Facebook e-mail address and password.
2. Testimonial the options toolbar. This is at the top of the display, straight beneath the search bar-- you'll need to drag your mouse cursor over each option to watch its subsections. Your alternatives include the following:
- Using Facebook - This section of the Help Center covers fundamental Facebook capability, consisting of how-tos on friending, messaging, and also account creation.
- Managing Your Account - Covers things such as your login and also your profile setups.
- Privacy and Safety - Addresses account safety and security, unfriending people, and also hacked/fake accounts.
- Policies and also Coverage - Covers standard reporting (abuse, spam, and so on) in addition to dealing with a deceases person's Facebook account and reporting hacked or fake accounts.
- You could also check out the "Questions You May Have" and "Popular Topics" sections on this page, given that they cover common concerns as well as complaints.
3. Select a pertinent area. As an example, if you're having a problem with an impostor account, you 'd choose the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Review extra options. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a collection of steps that clarify ways to remedy your circumstance.
- For example, Facebook advises managing an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then adhering to the on-screen guidelines.
5. Use the search bar to quicken your process. To do this, simply click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as enter a couple of words connected to your problem. You should see several pointers turn up in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar right here only links to Facebook's pre-written short articles-- if you're seeking an answer to a certain issue not covered in the Help Center, miss ahead to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with advertisements, your concerns are typically attended to in this area.
- To explore advertising, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can not locate your current issue noted anywhere in the Help Center, your best choice is to try to find it in the community forums below.
- You'll see a search bar at the top of this page-- you can look up subjects (e.g., impaired accounts) from here.
Method 2: Submitting a Problem through the Bbb
1. Open Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This gets on the reduced best side of the webpage alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Certification Questions kind. Below, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin submitting the form again.
6. Click Proceed. If you want to change the language of the list below forms, you must initially click the "Select Language" bar in the leading left corner of the display and then click your favored language.
7. Submit the grievance form. This will differ from one person to another based upon one's individual details and the nature of one's complaint, yet make certain to be as thorough as possible when completing this form. You need to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an e-mail to get here. Facebook operates West Shore time, so expect your e-mail to show up accordingly within three to 5 service days.
Approach 3: Submitting an Appeal for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't really presently impaired), you will not have the ability to send an appeal.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You can additionally use a contact number right here.
4. Enter your full name. Make sure the name noted here directly matches the name on your account.
5. Click Choose Files. You'll likewise have to submit a picture of an ID-- be it a chauffeur's license, a license, or a passport photo.
- If you do not have a picture of your ID available, take one now and also send it to on your own by means of email so you can download it to your desktop.
6. Click a file location. As an example, you could click Desktop here.
7. Click your ID photo. This will certainly publish it to the Facebook type.
8. Kind details into the "Additional Info" box. This is the room where you could warrant the resurgence of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for review. Please keep in mind that you could not obtain a response for numerous days.
- If you don't get a feedback within a week, try resubmitting your kind.
Method 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" area in the leading right corner of your display.
3. Enter your name, email address, or telephone number. Ensure you can access whichever platform you opt to select.
4. Struck Enter.
5. Click Continue.
6. Check your preferred tool of communication for a code. As an example, if you listed your contact number, you should obtain a text with a code.
- If you choose email, check your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can also opt to log out of your account on all tools if you think your account has actually been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has successfully been reset throughout all Facebook platforms (e.g., mobile as well as desktop computer alike).
Is There A Phone Number For Facebook Customer Service
Method 1: Making Use Of Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't currently logged right into Facebook, you'll require click the Log In switch in the leading right edge of the page to enter your Facebook e-mail address and password.
2. Testimonial the options toolbar. This is at the top of the display, straight beneath the search bar-- you'll need to drag your mouse cursor over each option to watch its subsections. Your alternatives include the following:
- Using Facebook - This section of the Help Center covers fundamental Facebook capability, consisting of how-tos on friending, messaging, and also account creation.
- Managing Your Account - Covers things such as your login and also your profile setups.
- Privacy and Safety - Addresses account safety and security, unfriending people, and also hacked/fake accounts.
- Policies and also Coverage - Covers standard reporting (abuse, spam, and so on) in addition to dealing with a deceases person's Facebook account and reporting hacked or fake accounts.
- You could also check out the "Questions You May Have" and "Popular Topics" sections on this page, given that they cover common concerns as well as complaints.
3. Select a pertinent area. As an example, if you're having a problem with an impostor account, you 'd choose the "Privacy and Safety" area and after that click Hacked and Fake Accounts.
4. Review extra options. In keeping with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a collection of steps that clarify ways to remedy your circumstance.
- For example, Facebook advises managing an impostor account by mosting likely to the account's profile page, clicking ..., and also clicking Report, then adhering to the on-screen guidelines.
5. Use the search bar to quicken your process. To do this, simply click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as enter a couple of words connected to your problem. You should see several pointers turn up in a drop-down menu listed below the search bar.
- For instance, you might key in "impostor account", after that click on the "How do I report an account for impersonation?" outcome.
- The search bar right here only links to Facebook's pre-written short articles-- if you're seeking an answer to a certain issue not covered in the Help Center, miss ahead to the Community page.
6. Open Up the Ads Help Center page. If your service or page is having concerns with advertisements, your concerns are typically attended to in this area.
- To explore advertising, you'll wish to click Creating Ads or Managing Ads.
- For problems with advertising and marketing, you'll have to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. See the Facebook Community page. If you can not locate your current issue noted anywhere in the Help Center, your best choice is to try to find it in the community forums below.
- You'll see a search bar at the top of this page-- you can look up subjects (e.g., impaired accounts) from here.
Method 2: Submitting a Problem through the Bbb
1. Open Facebook's Bbb page.
2. Scroll down and click Submit a Complaint. This gets on the reduced best side of the webpage alongside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill out the Certification Questions kind. Below, you'll need to click the "Yes" or "No" checkbox for each and every of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could also click Clear & Start Over to begin submitting the form again.
6. Click Proceed. If you want to change the language of the list below forms, you must initially click the "Select Language" bar in the leading left corner of the display and then click your favored language.
7. Submit the grievance form. This will differ from one person to another based upon one's individual details and the nature of one's complaint, yet make certain to be as thorough as possible when completing this form. You need to include all of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and also click Submit Complaint.
9. Wait for an e-mail to get here. Facebook operates West Shore time, so expect your e-mail to show up accordingly within three to 5 service days.
Approach 3: Submitting an Appeal for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't already been impaired (or isn't really presently impaired), you will not have the ability to send an appeal.
2. Click the "submit an appeal" web link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by mistake" line.
3. Type in your Facebook e-mail address. You can additionally use a contact number right here.
4. Enter your full name. Make sure the name noted here directly matches the name on your account.
5. Click Choose Files. You'll likewise have to submit a picture of an ID-- be it a chauffeur's license, a license, or a passport photo.
- If you do not have a picture of your ID available, take one now and also send it to on your own by means of email so you can download it to your desktop.
6. Click a file location. As an example, you could click Desktop here.
7. Click your ID photo. This will certainly publish it to the Facebook type.
8. Kind details into the "Additional Info" box. This is the room where you could warrant the resurgence of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your form to Facebook for review. Please keep in mind that you could not obtain a response for numerous days.
- If you don't get a feedback within a week, try resubmitting your kind.
Method 4: Recouping Your Password
1. Open the Facebook website.
2. Click "Forgot Account?". This choice is under the "Password" area in the leading right corner of your display.
3. Enter your name, email address, or telephone number. Ensure you can access whichever platform you opt to select.
4. Struck Enter.
5. Click Continue.
6. Check your preferred tool of communication for a code. As an example, if you listed your contact number, you should obtain a text with a code.
- If you choose email, check your Spam folder.
7. Type your code right into the "Enter Code" area.
8. Click Continue.
9. Click Continue once again. You can also opt to log out of your account on all tools if you think your account has actually been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has successfully been reset throughout all Facebook platforms (e.g., mobile as well as desktop computer alike).