Contact Facebook Customer Support
Contact Facebook Customer Support: This my blog site teaches you the basics of navigating Facebook's Help Center to troubleshoot common account problems.
Contact Facebook Customer Support
Approach 1: Using Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't currently logged into Facebook, you'll need click the Log In switch in the leading right edge of the page to enter your Facebook email address and password.
2. Testimonial the options toolbar. This goes to the top of the screen, directly beneath the search bar-- you'll need to drag your computer mouse arrow over each option to watch its subsections. Your alternatives include the following:
- Using Facebook - This area of the Help Center covers standard Facebook functionality, including how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers things such as your login and your profile setups.
- Privacy and Security - Addresses account protection, unfriending individuals, and hacked/fake accounts.
- Plans as well as Reporting - Covers fundamental coverage (misuse, spam, and so on) along with managing a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You can also check out the "Questions You May Have" and "Popular Topics" sections on this page, considering that they cover usual issues and also issues.
3. Select a relevant area. For example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Review extra options. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a series of actions that describe how to treat your scenario.
- For example, Facebook recommends taking care of an impostor account by going to the account's profile page, clicking ..., and also clicking Report, after that following the on-screen guidelines.
5. Utilize the search bar to quicken your procedure. To do this, simply click on the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as key in a few words related to your issue. You ought to see a number of suggestions appear in a drop-down menu listed below the search bar.
- As an example, you might key in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar right here just connect to Facebook's pre-written write-ups-- if you're seeking a solution to a specific issue not covered in the Help Center, skip ahead to the Community page.
6. Open Up the Ads Help Center page. If your company or page is having problems with ads, your concerns are generally addressed in this area.
- To delve into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not find your present issue noted throughout the Help Center, your best bet is to seek it in the community forums below.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., disabled accounts) from here.
Method 2: Sending a Grievance by means of the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced right side of the web page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill in the Certification Questions form. Below, you'll need to click the "Yes" or "No" checkbox for each and every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to start filling out the type once again.
6. Click Proceed. If you wish to transform the language of the list below forms, you should initially click the "Select Language" bar in the top left edge of the display and after that click your recommended language.
7. Fill in the grievance form. This will certainly differ from one person to another based upon one's individual information as well as the nature of one's problem, yet make certain to be as complete as possible when filling in this kind. You ought to consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to arrive. Facebook operates West Coast time, so expect your email to arrive as necessary within 3 to five service days.
Technique 3: Sending an Appeal for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really currently disabled), you will not have the ability to send an appeal.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You can also make use of a telephone number right here.
4. Enter your full name. See to it the name noted here straight matches the name on your account.
5. Click Choose Files. You'll additionally should upload a photo of an ID-- be it a chauffeur's permit, a license, or a passport photo.
- If you do not have an image of your ID available, take one now and also send it to yourself via email so you can download it to your desktop computer.
6. Click a file location. As an example, you may click Desktop here.
7. Click your ID picture. This will certainly upload it to the Facebook type.
8. Kind details right into the "Additional Info" box. This is the area where you can validate the awakening of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for evaluation. Please keep in mind that you might not get an action for numerous days.
- If you do not get an action within a week, attempt resubmitting your form.
Method 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the top right edge of your screen.
3. Key in your name, email address, or telephone number. Make certain you can access whichever system you opt to go with.
4. Struck Enter.
5. Click Continue.
6. Examine your preferred tool of interaction for a code. For example, if you noted your telephone number, you ought to obtain a message with a code.
- If you choose email, inspect your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could likewise choose to log out of your account on all gadgets if you believe your account has actually been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook systems (e.g., mobile as well as desktop alike).
Contact Facebook Customer Support
Approach 1: Using Facebook Resources
1. Open Up the Facebook Help Center page. If you typically aren't currently logged into Facebook, you'll need click the Log In switch in the leading right edge of the page to enter your Facebook email address and password.
2. Testimonial the options toolbar. This goes to the top of the screen, directly beneath the search bar-- you'll need to drag your computer mouse arrow over each option to watch its subsections. Your alternatives include the following:
- Using Facebook - This area of the Help Center covers standard Facebook functionality, including how-tos on friending, messaging, as well as account creation.
- Handling Your Account - Covers things such as your login and your profile setups.
- Privacy and Security - Addresses account protection, unfriending individuals, and hacked/fake accounts.
- Plans as well as Reporting - Covers fundamental coverage (misuse, spam, and so on) along with managing a deceases individual's Facebook account as well as reporting hacked or phony accounts.
- You can also check out the "Questions You May Have" and "Popular Topics" sections on this page, considering that they cover usual issues and also issues.
3. Select a relevant area. For example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" section and then click Hacked and Fake Accounts.
4. Review extra options. In maintaining with the impostor account instance, you might click the "How do I report an account that's pretending to be me?" web link. Doing so will certainly raise a series of actions that describe how to treat your scenario.
- For example, Facebook recommends taking care of an impostor account by going to the account's profile page, clicking ..., and also clicking Report, after that following the on-screen guidelines.
5. Utilize the search bar to quicken your procedure. To do this, simply click on the search bar on top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - as well as key in a few words related to your issue. You ought to see a number of suggestions appear in a drop-down menu listed below the search bar.
- As an example, you might key in "impostor account", then click the "How do I report an account for impersonation?" outcome.
- The search bar right here just connect to Facebook's pre-written write-ups-- if you're seeking a solution to a specific issue not covered in the Help Center, skip ahead to the Community page.
6. Open Up the Ads Help Center page. If your company or page is having problems with ads, your concerns are generally addressed in this area.
- To delve into advertising and marketing, you'll intend to click Creating Ads or Managing Ads.
- For troubles with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not find your present issue noted throughout the Help Center, your best bet is to seek it in the community forums below.
- You'll see a search bar at the top of this page-- you could search for subjects (e.g., disabled accounts) from here.
Method 2: Sending a Grievance by means of the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down and also click Submit a Complaint. This gets on the reduced right side of the web page next to the Submit a Review button.
3. Click Click Here to File a Complaint. This is beneath the "I am looking to resolve a dispute with a business" heading on the left side of the page.
4. Fill in the Certification Questions form. Below, you'll need to click the "Yes" or "No" checkbox for each and every of the following questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to start filling out the type once again.
6. Click Proceed. If you wish to transform the language of the list below forms, you should initially click the "Select Language" bar in the top left edge of the display and after that click your recommended language.
7. Fill in the grievance form. This will certainly differ from one person to another based upon one's individual information as well as the nature of one's problem, yet make certain to be as complete as possible when filling in this kind. You ought to consist of all the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down and click Submit Complaint.
9. Wait for an email to arrive. Facebook operates West Coast time, so expect your email to arrive as necessary within 3 to five service days.
Technique 3: Sending an Appeal for a Handicapped Account
1. Open the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really currently disabled), you will not have the ability to send an appeal.
2. Click the "submit an appeal" link. This is toward the bottom of the page's paragraph next to the "If you think your account was disabled by mistake" line.
3. Enter your Facebook email address. You can also make use of a telephone number right here.
4. Enter your full name. See to it the name noted here straight matches the name on your account.
5. Click Choose Files. You'll additionally should upload a photo of an ID-- be it a chauffeur's permit, a license, or a passport photo.
- If you do not have an image of your ID available, take one now and also send it to yourself via email so you can download it to your desktop computer.
6. Click a file location. As an example, you may click Desktop here.
7. Click your ID picture. This will certainly upload it to the Facebook type.
8. Kind details right into the "Additional Info" box. This is the area where you can validate the awakening of your account. Take into consideration consisting of details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for evaluation. Please keep in mind that you might not get an action for numerous days.
- If you do not get an action within a week, attempt resubmitting your form.
Method 4: Recouping Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This option is under the "Password" field in the top right edge of your screen.
3. Key in your name, email address, or telephone number. Make certain you can access whichever system you opt to go with.
4. Struck Enter.
5. Click Continue.
6. Examine your preferred tool of interaction for a code. For example, if you noted your telephone number, you ought to obtain a message with a code.
- If you choose email, inspect your Spam folder.
7. Kind your code right into the "Enter Code" field.
8. Click Continue.
9. Click Continue once more. You could likewise choose to log out of your account on all gadgets if you believe your account has actually been maliciously appropriated.
10. Key in a new password.
11. Click Continue. Your password has actually successfully been reset across all Facebook systems (e.g., mobile as well as desktop alike).